zbaj Terms and Conditions

1. General Terms

These terms and conditions apply to all services, products and platforms of zbaj. By accessing zbajbet.cam or creating an account, you agree to be bound by all the terms set out here. These terms constitute a binding agreement between you and zbaj.

zbaj reserves the right to amend these terms at any time. Any changes will be published on the website along with the effective date. Continued use of the platform after any changes indicates your acceptance of the updated terms.

The words "platform", "site" or "service" used in these terms refer to zbaj's website, mobile app and all related services. "User", "you" or "member" refers to any registered or unregistered person using these services.

2. Eligibility and Registration

2.1 Age Requirement

You must be 21 years of age or older to create an account and participate in any gaming activity on zbaj. Use of this platform by minors is strictly prohibited. Where there is doubt, zbaj may request an ID or other proof to verify age.

2.2 One Account per Person

Each person may open only one account. Creating multiple accounts in the same person's name, or operating multiple accounts for the same household member, is a direct violation of these terms. In such cases, all accounts may be closed and any bonuses earned will be cancelled.

2.3 Accurate Information

You must provide accurate and complete information at registration — name, date of birth, mobile number and any other required details. Providing false or incomplete information may result in your account being suspended at any time. Any changes to your details must be reported to the support team immediately.

2.4 Geographic Restrictions

zbaj is primarily operated for users in Bangladesh. Certain services may be restricted depending on your location. You are responsible for confirming that accessing such services is permitted under the laws applicable in your area.

3. Account Management

3.1 Login Security

Keep your account username and password completely confidential. Sharing your login details with any third party is prohibited. If you suspect any unauthorised access to your account, notify the zbaj support team immediately. zbaj will not be responsible for any loss to your account resulting from your own negligence.

3.2 Verification Process

zbaj reserves the right to verify your identity, age or payment details at any time. A national ID card, passport or other government-issued document may be requested for verification. Failure to provide the required documents may result in the account being temporarily suspended.

3.3 Account Inactivity

If there are no transactions for twelve consecutive months, the account will be marked as inactive. To reactivate an inactive account, contact the support team.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

Deposits at zbaj can currently be made via bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳300. Use the correct account number or reference number when depositing; otherwise the transaction may be delayed.

4.2 Withdrawal Methods and Limits

The same methods are available for withdrawals: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank and other scheduled banks). The minimum withdrawal limit is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours.

4.3 Payment Verification

If account verification has not been completed at the time of withdrawal, the payment may be put on hold. Withdrawals can only be made to a payment account registered in your own name. Requests to transfer to third-party accounts will not be accepted.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members at zbaj can receive a 100% bonus on their first deposit, up to ৳10,000. For example: a deposit of ৳1,000 adds ৳1,000 in bonus, bringing the balance to ৳2,000, and to withdraw the bonus, a wagering requirement of ৳1,000 × 10 = ৳10,000 must be met.

5.2 Weekly and Special Bonuses

The zbaj Weekly Deposit Festival offers a 50% bonus on any deposit once per week, up to ৳5,000 with a 15x wagering requirement. The zbaj Friday Reload offers a 30% bonus every Friday, up to ৳3,000, with 12x wagering. Depositing before placing a bet on a cricket event qualifies for the zbaj Cricket Deposit Reward, which gives a 40% bonus, up to ৳4,000, with 18x wagering.

5.3 Bonus Terms

Each bonus has a specific wagering requirement; funds earned from a bonus cannot be withdrawn until that requirement is met. zbaj may cancel any bonus if there is evidence of misuse or manipulation. Multiple bonuses cannot be active at the same time — the wagering on a previous bonus must be completed before a new one can be claimed.

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.
• zbaj's bonus offers may be changed or withdrawn at any time.
• Each bonus must be used within a specified period; unused bonuses will be automatically cancelled after expiry.
• Each bonus applies to one user only — claiming the same bonus multiple times through family or friends is not permitted.

6. Betting and Gaming

6.1 General Betting Rules

Once confirmed, a bet cannot be changed or cancelled. zbaj may set betting limits on specific events or games. If a bet is processed incorrectly due to a technical error, zbaj reserves the right to void that bet.

6.2 Sports Betting

In the sports betting section, bet outcomes depend on the official result of the relevant event. If an event is cancelled or postponed, the original stake is generally refunded. zbaj is not responsible for bets being processed late due to internet disruption during live betting.

6.3 Casino and Slots

All casino games and slots available at zbaj are sourced from verified game providers. RTP (Return to Player) information for each game is provided by the game supplier and may vary. If a technical error occurs in the game software, the result of that session may be considered void.

6.4 VIP Benefits

zbaj has five VIP tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier provides a weekly cashback benefit — the higher the tier, the higher the cashback rate (from a maximum of 0.2% at Bronze up to a maximum of 0.8% at Diamond on weekly net losses). VIP benefit rules may be changed at any time.

7. Prohibited Activities

The following activities are strictly prohibited on zbaj:

• Creating or using multiple accounts in order to claim bonus benefits.
• Playing games or placing bets using automated software, bots or scripts.
• Attempting to access another user's account or providing fraudulent information.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing other users or spreading false information about the platform.
• Identifying and exploiting technical vulnerabilities of the platform.
• Using any method to manipulate game or betting odds.

If evidence of any such activity is found, zbaj may immediately close the account, confiscate the balance and take legal action if necessary.

8. Personal Data Protection

zbaj collects, stores and processes your personal information. Full details of how this information is used can be found in our Privacy Policy. By creating an account on zbaj, you also agree to that policy.

Information provided at registration, transaction records and browsing data are used to improve service quality and prevent fraud. Your prior consent will be obtained before sharing information with third parties, except where required by law.

9. Responsible Gaming

zbaj believes that gaming is a form of entertainment, and we are committed to ensuring it does not become a problem. Read our Responsible Gaming Guidelines and make use of the option to set deposit limits, loss limits or session limits for yourself.

If you feel that gaming is harming you or your family, the zbaj support team can provide a self-exclusion facility. The account holder is responsible for ensuring that anyone under 21 does not use the account.

10. Service Suspension

10.1 zbaj's Rights

zbaj may partially or fully suspend, modify or discontinue the service at any time, for any reason, and without prior notice. This includes maintenance, upgrades or technical issues. zbaj will not be liable for any loss resulting from such disruptions.

10.2 Right to Close Accounts

In the event of a breach of these terms, zbaj reserves the right to close any account immediately. An attempt will be made to notify the user by email before closure, though this may not be possible in urgent cases.

10.3 User Rights

You may request to close your own account at any time. Any pending withdrawal requests will be processed before the account is closed; however, any active bonuses or incomplete wagering will be cancelled.

11. Limitation of Liability

zbaj always strives to provide reliable service, but accepts limited liability for losses caused by technical issues, third-party software faults, or other circumstances beyond its control. zbaj is not directly responsible for financial losses resulting from winning or losing in gaming.

The user is personally responsible for keeping their account secure. If loss occurs due to the user's own negligence or sharing information with a third party, zbaj does not bear liability for that loss. zbaj's maximum liability will never exceed the amount of the relevant user's most recent deposit.